Job Summary We are seeking an experienced
Collections Specialist to join our team.
In this role, you will be responsible for managing incoming payments, ensuring accurate billing, resolving customer discrepancies, and maintaining positive relationships with clients.
About the Role
The ideal candidate will have a strong background in accounting and experience working with customers.
You will be responsible for generating timely and accurate invoices, monitoring accounts for incoming payments, and following up on overdue invoices.
Additionally, you will apply payments to customer accounts, reconcile customer accounts, and resolve billing or payment discrepancies.
Key Responsibilities:
- Generate timely and accurate invoices
- Monitor accounts for incoming payments and follow up on overdue invoices
- Apply payments to customer accounts
- Reconcile customer accounts and resolve billing or payment discrepancies
- Maintain detailed records of accounts receivable transactions
- Coordinate with Sales, Customer Service, and other internal teams to resolve customer issues
- Assist with audits, reporting, and finance-related tasks as needed
Requirements:
- Bachelor's degree in Accounting or related field (or equivalent experience)
- 2+ years of experience in Collections or similar accounting role
- Proficiency in Xero accounting software
- Strong knowledge of MS Excel and Microsoft Office tools
- Excellent attention to detail and organizational skills
- Strong communication and interpersonal abilities
- Ability to manage multiple tasks and meet deadlines
What We Offer:
We offer a dynamic work environment, competitive compensation, and opportunities for professional growth and development.
If you are a motivated and results-driven individual who is passionate about collections and customer service, we encourage you to apply.