Community Operations Manager (Reputable Telco, Operations, East)
RecruitFirst is hiring! You will be outsourced to:
- Location: North-East
- Duration: 2 years contract (subject to extension/conversion)
- Working Hours: Mon – Fri, office hours
- Salary: Up to $5500 per month (based on experience)
Job Description:
- Be a strong liaison between the staff and the company
- Build relationships with the staff and address all concerns in a timely manner
- Maintaining expenses and service records
- Assist to conduct and coordinate training, drills/ exercises (TTX/GDX) with relevant departments and external stakeholders eg Police, SCDF, IMDA etc
- Work with Managing Agent and company's appointed contractors in resolving operational issues
- Manage corporate mail
- Manage and coordinate arrangement for vending machine replenishment and payment matters
- Assist in project management and implementation particularly in ensuring stakeholders are informed and updated
- Address and resolve conflicts or issues within the community in a diplomatic manner
- Manage and monitor facility feedback platform and coordinate with Managing Agent on the resolution
- Coordinate with Security Manager on events arrangement and vendor arrival
- Attend to users’ feedback and ensure proper closure of tickets and documentation
Requirements:
- Min 2 – 3 years of relevant experience is preferred
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