Community Operations Manager (Reputable Telco, Operations, East)
RecruitFirst is hiring! You will be outsourced to:
Location:
North-East
Duration:
2 years contract (subject to extension/conversion)
Working Hours:
Mon – Fri, office hours
Salary:
Up to $5500 per month (based on experience)
Job Description:
Be a strong liaison between the staff and the company
Build relationships with the staff and address all concerns in a timely manner
Maintaining expenses and service records
Assist to conduct and coordinate training, drills/ exercises (TTX/GDX) with relevant departments and external stakeholders eg Police, SCDF, IMDA etc
Work with Managing Agent and company's appointed contractors in resolving operational issues
Manage corporate mail
Manage and coordinate arrangement for vending machine replenishment and payment matters
Assist in project management and implementation particularly in ensuring stakeholders are informed and updated
Address and resolve conflicts or issues within the community in a diplomatic manner
Manage and monitor facility feedback platform and coordinate with Managing Agent on the resolution
Coordinate with Security Manager on events arrangement and vendor arrival
Attend to users’ feedback and ensure proper closure of tickets and documentation
Requirements:
Min 2 – 3 years of relevant experience is preferred
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