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Urgent! Community Outreach Specialist Job Opening In Singapore, Singapore – Now Hiring beBeeCommunity

Community Outreach Specialist



Job description

The Community Outreach Specialist plays a vital role in supporting the Senior Manager to drive Yayasan MENDAKI's mission of delivering last-mile service delivery to meet the needs of the community.

Key Responsibilities

Outreach and Engagement

  • Build relationships with members of the community, including families who may require services, to stakeholders/partners;
  • Identify and engage potential partners within the community to collaborate and work together;
  • Conduct outreach to the public and the community to raise awareness and promote our services;
  • Support the planning, deployment and assessment of outreach efforts.

Care Management

  • Develop and implement care plans for families and youth through holistic assessments of their needs;
  • Work closely with help seekers to build rapport and identify areas of support needed;
  • Partner with clients in problem solving and developing care plans to meet their needs;
  • Propose and implement suitable interventions to meet the needs of clients;
  • Connect clients to resources and facilitate their access to these resources;
  • Advocate for clients at both individual and macro levels;
  • Organise case discussion platforms for group case discussions;
  • Guide colleagues in the conduct of care management.

Stakeholder Management

  • Foster good working relationships with partners/stakeholders, including government and social service agencies;
  • Manage collaboration frameworks with partners/stakeholders in client engagement, referrals and/or co-management of cases.

Operational Support

  • Oversee satellite centre operations/youthspace;
  • Monitor data on centre activities, including activities run in the vicinity of ;
  • Ensure the use and maintenance of the centre space and equipment are managed effectively;
  • Collaborate with internal departments and partners for utilisation of centre or partner's premises;
  • Manage manpower roster to ensure smooth running of centre.

Requirements

  • A 'dare to try' attitude is essential in managing cases of clients, requiring innovative ideas to create change;
  • A growth mindset; Staff must be open to learn new methods and learn from one another;
  • Adaptability to change is crucial, being prepared to quickly adapt and evolve to better understand the needs of clients and meet new trends;
  • Excellent organisational, interpersonal and communication skills are required;
  • Able to work independently and in teams;
  • Ability to problem-solve – understand root causes and recommend targeted solutions;
  • Has experience in working with youths and has a passion and strong interest in youth work;
  • Degree in Social Work/Psychology or other related degrees.

    Minimum 3 years of experience in case management, community outreach, youth work and/or partnership management.


Required Skill Profession

Other General



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    Unlock Your Community Outreach Potential: Insight & Career Growth Guide


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