analysing and reporting on the functionality of IT systems
consulting colleagues to ascertain needs and to ensure that facilities meet user or project requirements
selecting and purchasing hardware and software
managing projects and the installation of new systems
ensuring software licensing laws are followed
implementing and managing security or integrity and backup procedures
scheduling upgrades
providing user training, support, advice and feedback
testing and modifying systems to ensure that that they operate reliably
managing secure network access for remote users
designing maintenance procedures and putting them into operation
liaising with senior managers and IT professionals about technology issues and needs.
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