Network and Security Equipment Management:
Support and manage routers, switches, firewalls, Intrusion Detection/Intrusion Prevention System, VPN gateways, proxies, Wire Lan Controllers, Network Access Control appliances, load balancers, Network Management System, other network and firewall devices.
Perform day-to-day network and security operations, including monitoring and managing network infrastructure.
Ensure seamless integration of Cisco ACI with existing network and security architecture, including interoperability with third-party devices and services.
Troubleshoot, configure, and install Cisco ACI components, including fabric setup, policy deployment, endpoint groups, contracts, and multi-site orchestration.
Incident and Problem Management:
Respond to network incidents according to severity levels and meet service level requirements.
Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.
Adhere to incident management workflows and procedures.
Documentation and Reporting:
Maintain and update network diagrams, configuration records, inventory, RMA records, and incident reports.
Provide timely and accurate reports on network performance, capacity planning, and incident analysis.
Collaboration and Coordination:
Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers.
Participate in transition planning and support the onboarding of network and security systems.
Compliance and Training:
Ensure compliance with company policies, information security guidelines, and health and safety regulations.
Provide continuous training to enhance knowledge and skills in network administration and management.
Skills:
Strong technical knowledge of network and security systems.
Excellent problem-solving and decision-making skills.
Ability to work independently and as part of a team.
Strong communication and interpersonal skills.
Ability to work on standby, including nights, weekends, and holidays.
On standby and contactable 24/7 for support and escalation.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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