COO (F&B fast food)

Responsibilities

• Lead overall business operations for the fast-food chain, ensuring efficiency, profitability, and sustainable growth.
  
  
• Develop and execute operational strategies to achieve sales, cost, and quality targets.
  
  
• Oversee multi-unit restaurant operations including supply chain, procurement, kitchen standards, and customer experience.
  
  
• Drive process improvement, cost control, and productivity initiatives across outlets.
  
  
• Lead, coach, and develop management teams to build a strong performance-driven culture.
  
  
• Ensure compliance with food safety, regulatory, and brand standards across all markets.
  
  
• Support expansion plans through new store openings, franchising, and regional growth.
  
  
• Report directly to the CEO/Board and provide insights on financial performance and operational KPIs.

Requirements

• Bachelor’s Degree in Business, Hospitality Management, or related field.
  
  
• Minimum 10 years of senior management experience in the fast-food / quick service restaurant (QSR) industry .
  
  
• Proven track record in multi-unit operations management, P&L responsibility, and regional business leadership.
  
  
• Strong knowledge of F&B supply chain, cost management, and customer service excellence.
  
  
• Strategic thinker with hands-on execution capability.
  
  
• Excellent leadership, communication, and stakeholder management skills.