Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: CRM Manager.
Singapore Jobs Expertini

Urgent! CRM Manager Job Opening In Central Singapore Community Development Council – Now Hiring Private Advertiser



Job description

Job Description

STRATEGY

  • Own, develop and manage the CRM ecosystem to build long-term relationships with consumers and to grow the loyalty programme database and sales return in strict accordance with Central guidelines and local requirements.

    Ensure alignment with the new luxury CRM & customer engagement approach with excellence across all communications touchpoints.

  • Develop market specific plans based on business needs to increase retention of existing customers database.

    Manages and controls fiscal year budget.

IMPLEMENTATION / FULFILMENT

  • Lead plans, organize, implement and monitor fiscal year member communications calendar through traditional / digital means.

  • Plans, organizes, implements and monitors the fulfillment of the Company CRM programs, including event management of different scales autonomously.

  • Ensure local requests are a focused priority in the newsletter calendar.

  • Own plans, organize, implement and monitor the fulfilment of membership benefits.

  • Maximize B2B2C collaborations to re-ignite and drive loyalty benefits for members.

  • Develops and implements effective campaigns to achieve the following KPIs.

drive acquisition and retention.

increase Value Per Ticket (Price Per Ticket / Price Per Purchase).

maintain active sales share.

enhance customer satisfaction.

improve loyalty through tier system.

  • Identify areas of improvements within Central CRM programs to drive performance and improve the customer's issues and challenges.

  • Receive feedback from retail teams monthly retail meeting forums and facilitate improvements.

EVENT / PROJECT MANAGEMENT

  • Lead plans and implement events, programs and activities for the Club members of various scales
  • Drive members exclusive events to increase acquisition and reinforce new brand codes
  • Manage highest quality event experience delivery and operations

ANALYSIS

  • Manage regular data analysis to understand consumer behaviour and translate it into effective campaign plans.

  • Recommend ways to finetune monthly reports with strong emphasis on learnings, business implications and improvement areas.

  • Proactively share knowledge of access and supports wider team with these reports.

  • Evaluates central initiatives and strategies and provides structured feedback and recommendations to central.

  • Compiles competitor activities report i.e. Point of Purchase CRM events, promotions trend and loyalty activities.

  • Support any ad hoc projects which may be assigned for development from time to time.

CLIENTELLING

  • Support and cultivate very important client evolution, curate client journey with a targeted approach that continually engages customers.

  • Work closely with retail team to understand the needs of very important client.

Job Requirement

  • Bachelor's degree in Business, Marketing, or a related field.

  • 5–7 years of professional experience, preferably in consumer-focused industries or CRM-driven roles.

  • Strong business acumen with proven ability to drive impactful decisions.

  • Passionate about CRM and delivering exceptional customer experiences.

  • A keen eye for detail with the ability to ensure accuracy and consistency.

  • Excellent interpersonal and communication skills to collaborate effectively across teams and with stakeholders.

  • Proficiency in local language(s) (written and spoken) is mandatory; English fluency is required.


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your CRM Manager Potential: Insight & Career Growth Guide


  • Real-time CRM Manager Jobs Trends in Central Singapore Community Development Council, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for CRM Manager in Central Singapore Community Development Council, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 44182 jobs in Singapore and 41406 jobs in Central Singapore Community Development Council. This comprehensive analysis highlights market share and opportunities for professionals in CRM Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for CRM Manager Job?

    Great news! is currently hiring and seeking a CRM Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Private Advertiser adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for CRM Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for CRM Manager?

    Key qualifications for CRM Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for CRM Manager?

    To improve your chances of getting hired for CRM Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for CRM Manager Job Success
    Private Advertiser interview tips for CRM Manager

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Private Advertiser's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your CRM Manager interview at Private Advertiser, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Private Advertiser's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for CRM Manager Positions

    Setting up job alerts for CRM Manager is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!