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Urgent! CRM Manager Job Opening In Singapore, Singapore – Now Hiring Confidential
Overview
We are seeking an experienced Lifecycle Marketing Specialist to design and execute multi-channel marketing campaigns that drive customer engagement and retention.
This role focuses on creating personalized, data-driven customer journeys, optimizing campaign performance, and collaborating cross-functionally to align with business goals.
Responsibilities
Develop and optimize automated customer journeys (e.g., onboarding, engagement, retention, cross-sell, reactivation) across email, SMS, push notifications, and in-app channels.
Leverage a leading marketing automation platform to deliver scalable, event-driven, personalized communications.
Collaborate with Product and Platform teams to define key customer data events (e.g., sign-up, activity milestones, inactivity, location-based triggers, or tier upgrades).
Build audience segments based on demographics, product usage, user behavior, and other relevant criteria.
Design and execute A/B tests, analyze performance against control groups, and iterate to improve campaign outcomes.
Create funnel analytics and translate insights into actionable strategies.
Monitor campaign performance metrics such as activation and engagement rates.
Deliver monthly dashboards with actionable insights and recommendations.
Partner with Product Marketing, Go-to-Market, Product Development, Operations, and Sales teams to ensure alignment and timely campaign execution.
Qualifications
5–7 years of experience in CRM or lifecycle marketing for digital products (B2B2C or consumer-facing).
Hands-on expertise with a leading marketing automation platform, including journey orchestration, automation workflows, segmentation, dynamic content, and reporting.
Proven track record of driving customer behavior change through data-driven, event-based campaigns and A/B testing.
Strong understanding of product integrations (e.g., CDP, APIs, ETL processes, webhooks) and ability to work with technical teams.
Experience managing multi-channel campaigns (email, push, in-app, SMS) with advanced personalization.
Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Marketing
Industries: Technology, Information and Media
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Unlock Your CRM Manager Potential: Insight & Career Growth Guide
Real-time CRM Manager Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for CRM Manager in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 44182 jobs in Singapore and 39726 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in CRM Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Confidential is currently hiring and seeking a CRM Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: CRM Manager Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a CRM Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for CRM Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for CRM Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your CRM Manager interview at Confidential, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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