RecruitFirst is hiring Customer Care Advisor You will be outsourced to: Job Details:
Location: East (HQ) 9:00am to 6:00pm, Monday to Friday
Service Centre (other locations - east/central/ etc) - 11:00am to 7:00pm, Monday to Friday
Salary: $2200 basic + 1 month completion bonus Job Responsibilities:
- Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA
- Providing accurate and timely information about the company's products or services based on the defined set of QnA
- Resolving customer issues efficiently and in a friendly manner
- De-escalating/escalating situations and handling frustrated customers Requirements:
Previous experience working in a customer-facing role/ contact centre/ telemarketing
Proficiency in using a computer, ability to quickly learn how to use different software
Process-oriented and customer-oriented mindset
APPLY NOW
Interested applicants, please send your resume
Only shortlisted candidates will be notified.
Vinis Leong (R
RecruitFirst Pte Ltd E.A. 13C6342