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Urgent! Customer Care Officer, Live Chat/ Whatapp Job Opening In Central Singapore Community Development Council – Now Hiring Hays Specialist Recruitment Pte Ltd
Client is an electricity distribution company in Singapore seeking to hire a Customer Care Officer
Your new company
Client is an electricity distribution company in Singapore seeking to hire a Customer Care Officer
Location: Kallang
Salary: up to $2,900 + enhanced bonus scheme upon completion of milestones (Start, half and end, 0.5 months)
Work hours: Monday - Friday 8am - 5.30pm + alternate Saturdays
Your new role
Manage customer's enquiries from our digital platform (Webforms & Chats) and ensure customer enquiries are resolved to achieve customer satisfaction
Simultaneously handle multiple chats
Provide appropriate solutions and alternatives timely to meet the KPIs.
Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment etc.)
Payment arrangement (dunning block, instalment plan, payment deferment etc.)
Other ad-hoc duties as assigned
What you'll need to succeed
At least 1 years of relevant work experience in customer service and handling chat enquiries
Strong customer service skills
Excellent communication, written and interpersonal skills
Ability to multitask, organize and prioritize work
Ability to work independently while being a cohesive team member
What you'll get in return
This is an exciting opportunity to join an MNC.
You will be part of a dynamic team and you will be remunerated at market competitive rates.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Francesca at Hays on or email for a confidential discussion.
Referrals are welcome.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
EA Reg Number: R
EA License Number: 07C3924
Company Registration No: D
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Unlock Your Customer Care Potential: Insight & Career Growth Guide
Real-time Customer Care Jobs Trends in Central Singapore Community Development Council, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Care in Central Singapore Community Development Council, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6348 jobs in Singapore and 5779 jobs in Central Singapore Community Development Council. This comprehensive analysis highlights market share and opportunities for professionals in Customer Care roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Hays Specialist Recruitment Pte Ltd is currently hiring and seeking a Customer Care Officer, Live Chat/ Whatapp to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Care Officer, Live Chat/ Whatapp Jobs Central Singapore Community Development Council.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hays Specialist Recruitment Pte Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Care Officer, Live Chat/ Whatapp Jobs Singapore varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Care Officer, Live Chat/ Whatapp typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Care Officer, Live Chat/ Whatapp interview at Hays Specialist Recruitment Pte Ltd, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hays Specialist Recruitment Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.
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