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Urgent! Customer Care Representatives Job Opening In Choa Chu Kang New Town – Now Hiring Nirvana Memorial Garden Pte Ltd

Customer Care Representatives



Job description

Daily Routine

  • Ensure cleanliness and tidiness of the surroundings.

  • Ensure all fixtures are functioning well.

  • Reporting of fault to the maintenance team.

  • Assist Customers and Agents' enquiries via phone calls, message or walk-ins.

  • Assist Customers' prayers.

  • Sale of Incense Items.

  • Processing of the Service forms.

  • Processing of the Pedestal Engraving forms.

  • Liaising with vendor on the Pedestal Engraving.

Other Roles

  • Site tour training for New Agent Training.

  • Assist ceremonial team for prayer services (Anling, Bone Picking etc).

  • Ad-hoc emcee for FSP case.

  • Ad-hoc site tour for Customer.

Others

  • Stock take of incense paper inventory.

  • Follow up with agents/customer on the outstanding payment and to ensure full payment for services rendered.

  • Plan, Organize, Execute and Promote events.

  • Report tabulation and analysis of all calls, services, events etc Event Profit & Loss tabulation.

  • All ad-hoc duties assign by seniors.

QUALIFICATION

  • Secondary/NITEC/Diploma in any discipline.

  • Minimum 2 years working experience in related field.

  • Excellent Interpersonal and communication skills.

EXPERIENCE / SKILL REQUIRED

  • Positive attitude.

  • Willing to learn.

  • Able to work Independently as well as in a team.

  • Possess good communication skills.

  • Able to communicate effectively in English.

  • Proficient in Microsoft office (Words, Excel, Powerpoint).

  • Able to work shift, weekends and public holidays.


Required Skill Profession

Other General



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    Unlock Your Customer Care Potential: Insight & Career Growth Guide


  • Real-time Customer Care Jobs Trends in Choa Chu Kang New Town, Singapore (Graphical Representation)

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  • Are You Looking for Customer Care Representatives Job?

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    • 7. Obeying Singapore laws and regulations
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