Urgent! Customer Care Support Specialist with Slovak Romania Customer Service 13-October-2025 Job Opening In Singapore, Singapore – Now Hiring TDCX Group
Customer Care Support Specialist with Slovak
Do you aspire for a rewarding career that lets you do more and achieve more?
Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Are you a customer-centric person, that is passionate about creating a great brand experience and understands how customer engagement is crucial for the brand’s growth and loyalty?
Then apply to this role, be part of a brand new team for a project in the automotive industry, and let’s meet virtually to get to know each other.
Be part of a project for a premium automotive brand and play an essential role in this journey towards direct consumer relationship and experience by supporting consumers as they learn about the brand and cars and shop for cars.
Work with the world’s most loved brands and be with awesome, diverse people.
Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Medical Subscription
Free coffee and tea at the office
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore #BeHappier at work
Be coached and mentored by experts in your field
Join a global company with 26 years of experience and more than 350+ industry awards
What is your mission?
Responsible for daily customer relations to support client’s vision of providing unparalleled world-class customer service support current and future consumers across the shopping and ownership journey.
Acquire product knowledge to enhance the ability to understand customer needs across different products and regions and apply the most effective response and solution to the case.
Act as a brand ambassador as your customer-facing role is crucial in supporting our client’s values and mission.
Provide an outstanding service while interacting with customers, answering, and resolving complex volumes of pre-sale inquiries and post-sale support inquiries via phone, email, chat and social channels.
This may include assisting customers that may have mechanical or electrical failure, by sending services to help the customer in their time of need.
Take ownership of customers’ inquiries and issues by following through effectively and efficiently to ensure timely resolution as per set KPIs and SLAs.
Prioritize and elevate our customers' feedback and feature requests to the relevant internal teams.
You will also manage lead generation, delegation and follow-up of leads to ensure that they are being utilized effectively.
Identify gaps in current processes or product offerings and implement or recommend improvements to increase the overall productivity and customer experience.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Experience in a similar role
Advanced Slovak & English skills
High emotional maturity and passion for customer experience
Curious listener & learner, respectful of others, and a team player attitude
Action-oriented, results-focused, able to work independently, and able to handle diverse situations
Able to adapt and respond to different types of characters, as you will need to be tolerant, exhibit empathy, and be patient
Effective communication skills on both technical and non-technical topics with customers and team members.
Passion for people is important; passion for cars is a bonus.
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries.
These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes.
With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States.
For more information, please visit .
Job Segment:
BPO, Brand Ambassador, Pre-Sales, Quality Manager, Customer Service, Operations, Marketing, Sales, Quality
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Unlock Your Customer Care Potential: Insight & Career Growth Guide
Real-time Customer Care Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Care in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6359 jobs in Singapore and 5305 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Care roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TDCX Group is currently hiring and seeking a Customer Care Support Specialist with Slovak Romania Customer Service 13 October 2025 to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Care Support Specialist with Slovak Romania Customer Service 13 October 2025 Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TDCX Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Care Support Specialist with Slovak Romania Customer Service 13 October 2025 Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Care Support Specialist with Slovak Romania Customer Service 13 October 2025 typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Care Support Specialist with Slovak Romania Customer Service 13 October 2025 interview at TDCX Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TDCX Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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