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Customer Engineer Manager Job Opening In singaporesgp – Now Hiring Applied Materials


Job description

Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.

We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.

As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.

What We Offer

Location:

Singapore,SGP

At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work.

Your happiness, health, and resiliency are at the core of our benefits and wellness programs.

Our robust total rewards package makes it easier to take care of your whole self and your whole family.

We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Learn more about our .

You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers.

We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

Visit our Careers website to learn more about careers at Applied.

Key Responsibilities

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service).

    Identifies and pursues service agreement business in conjunction with marketing and sales.
  • Manages start ups in terms of time and cost requirements.

    Manages local inventories and RMA procedure.

    Maintains DSO according to goal.

    Manages systems start up and warranty cost under reserve.
  • Ensures customer satisfaction with Company service and system performance.
  • Interviews, hires, and trains customer engineers as necessary to support regional business
  • Ensures employee satisfaction through:

    - communication of business progress and all related action.

    - setting goals and controlling achievements.

    - establishing training and career development plans.

    Ensures the appropriate safety practices among customer engineers.

    Develop CE skills.

    Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service.

    Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers

  • Promotes quality improvement processes to:

    - reduce cycle time

    - drive continuous improvement of technical performance 

    - empower the work force.

    Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions

  • Functional Knowledge

  • Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families
  • Business Expertise

  • Applies in-depth understanding of how own discipline integrates within the segment/function 
  • Leadership

  • Manages multiple related teams, sets organizational priorities and allocates resources 
  • Problem Solving

  • Identifies and resolves complex technical, operational and organizational problems 
  • Impact

  • Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans
  • Guided by business unit, department or sub-functional business plans

  • Interpersonal Skills

  • Influences others internally and externally, including senior management
  • Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times.

    This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

    Additional Information

    Time Type:

    Full time

    Employee Type:

    Assignee / Regular

    Travel:

    Yes, 20% of the Time

    Relocation Eligible:

    No

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your Customer Engineer Potential: Insight & Career Growth Guide


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    Are You Looking for Customer Engineer Manager Job?

    Great news! is currently hiring and seeking a Customer Engineer Manager to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Applied Materials adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Customer Engineer Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in singaporesgp. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Engineer Manager?

    Key qualifications for Customer Engineer Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Customer Engineer Manager?

    To improve your chances of getting hired for Customer Engineer Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Customer Engineer Manager Job Success

    Applied Materials interview tips for Customer Engineer Manager

    Here are some tips to help you prepare for and ace your Customer Engineer Manager job interview:

    Before the Interview:

    Research: Learn about the Applied Materials's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Customer Engineer Manager interview at Applied Materials, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Applied Materials's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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