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Customer Experience Officer Job Opening In North East Community Development Council – Now Hiring Simba Telecom Pte. Ltd.


Job description

We are looking for energetic Customer Service Representatives to help us distribute our products and attend to our customers.

This role is ideal for people who want to get a better understanding of the retail aspect of the Telecommunications Industry.

Training will be provided for the role.

The key duties and responsibilities of the role include (but are not limited to):

  • Process customer sales orders and ensure service is delivered promptly
  • Answer to customer inquiries and follow up with timely resolution
  • Responsible for the outlet's daily reports
  • Responsible for the outlet's daily operations & collections
  • Be the ambassador for SIMBA's products & services.

  • Able to work independently at the retail outlet

The candidate should possess the below qualities to fulfil the needs of the role:

  • Minimum O Levels and above
  • Minimum 1 year of relevant experience
  • Good communication skills and positive work attitude
  • Must be an independent team player, ability to build rapport with customers & team
  • Enjoy working in a fast paced and dynamic environment
  • Experience in handling difficult customers is an added advantage
  • Willing to perform overtime and staggered shifts including weekends and public holidays
  • Experience in Telecommunications industry is an advantage

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Experience Potential: Insight & Career Growth Guide


Real-time Customer Experience Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Experience in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in Customer Experience roles.

5576 Jobs in Singapore
5576
887 Jobs in North East Community Development Council
887
Download Customer Experience Jobs Trends in North East Community Development Council and Singapore

Are You Looking for Customer Experience Officer Job?

Great news! is currently hiring and seeking a Customer Experience Officer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Simba Telecom Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Experience Officer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Experience Officer?

Key qualifications for Customer Experience Officer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Experience Officer?

To improve your chances of getting hired for Customer Experience Officer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Experience Officer Job Success

Simba Telecom Pte. Ltd. interview tips for Customer Experience Officer

Here are some tips to help you prepare for and ace your Customer Experience Officer job interview:

Before the Interview:

Research: Learn about the Simba Telecom Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Experience Officer interview at Simba Telecom Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Simba Telecom Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Experience Officer Positions

Setting up job alerts for Customer Experience Officer is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!