- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Insights Manager.
Urgent! Customer Insights Manager Job Opening In Central Singapore Community Development Council – Now Hiring JAPFA LTD
As a Customer Insights Manager at Japfa, you will be the voice of the customer across all our business lines—chicken, beef, seafood, and value-added products.
You will lead the effort to deeply understand consumer behaviour, preferences, and market trends across Indonesia and other key Southeast Asian markets.
Your insights will inform marketing strategy, product innovation, channel mix, and brand positioning for both B2C and B2B segments.
Key Responsibilities:
1.
Insight Generation & Analysis
· Design and execute qualitative and quantitative research to understand customer needs, attitudes, and behaviors.
· Analyze data from internal sources (e.g., sales, CRM, digital platforms) and external partners (e.g., Nielsen, Kantar, social listening).
· Generate actionable insights that guide business decisions and marketing investments.
2.
Customer Segmentation & Persona Development
· Build and maintain detailed customer segments and personas, and foodservice operators.
· Identify unmet needs and opportunities within and across segments.
3.
Category and Brand Health Tracking
· Develop and manage tools to measure brand awareness, consideration, NPS, and other key health metrics.
· Monitor competitor positioning and emerging trends within relevant protein and food categories.
4.
Collaboration with Marketing, Sales, and Product Teams
· Work closely with brand managers to test creative campaigns and refine positioning.
· Partner with product development to evaluate new concepts, pricing models, and go-to-market strategies.
· Support sales teams with insights into trade/customer requirements and pain points.
5.
Customer Feedback Loop
· Design and maintain ongoing Voice of Customer programs (surveys, focus groups, interviews).
· Integrate feedback from D2C touchpoints (e-commerce, social, customer service) into strategy discussions.
Requirements:
· Bachelor's or Master's degree in Marketing, Business, Psychology, Statistics, or a related field.
· 5+ years of experience in market research, consumer insights, or customer experience.
· Proven experience with both qualitative and quantitative research methodologies.
· Strong analytical skills, with the ability to translate complex data into compelling narratives.
· Experience working with FMCG, agriculture, or food companies preferred.
· Excellent communication skills and ability to influence stakeholders across functions.
Preferred Tools/Experience:
· SPSS, Tableau, Power BI, or Google Looker Studio
· Nielsen/Euromonitor/Kantar data tools
· Social listening platforms like Brandwatch or Meltwater
· Google Analytics, Meta Insights, or similar digital platforms
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Customer Insights Potential: Insight & Career Growth Guide
Real-time Customer Insights Jobs Trends in Central Singapore Community Development Council, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Insights in Central Singapore Community Development Council, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4684 jobs in Singapore and 4261 jobs in Central Singapore Community Development Council. This comprehensive analysis highlights market share and opportunities for professionals in Customer Insights roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! JAPFA LTD is currently hiring and seeking a Customer Insights Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Insights Manager Jobs Central Singapore Community Development Council.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at JAPFA LTD adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Insights Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Insights Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Insights Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Insights Manager interview at JAPFA LTD, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the JAPFA LTD's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Customer Insights Manager is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!