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Customer QA Assistant Engineer Job Opening In Singapore, Singapore – Now Hiring Flintex Consulting Pte Ltd

Customer QA Assistant Engineer

    Singapore Jobs Expertini Expertini › Singapore › Jobs › Other General › Customer Qa Assistant Engineer

Job description

Objectives of the position: This role involves Customer Quality Support for our companys product distribution, addressing customer feedback and product quality requirements/issues.

The person in this position will be responsible for handling customer feedback or requirements, such as complaints, test data, and other technical information as requested.

This includes necessary communication with all stakeholders (Customer, Supplier, Customer Service, Production Planning, Supplier Management, Logistics).

Knowledge in cable testing or Electrical & Electronic (E&E) product testing, along with an understanding of technical specifications, will be required to comprehend customer complaints (both technical and logistical) and provide appropriate advice for resolution.

Key Responsibilities: 1.

Manage Customer Complaint Processes: Acknowledge the complaint Update the complaint in SAP & Customer complaint log Track the complaint & Close the complaint once actions are completed Summarize complaints for monthly reporting (LOS & Q-reporting) Properly handle customers needs by providing accurate and timely information on inquiries related to cable standards, test reports, and complaint handling 2.

Track Supplier Quality: Conduct incoming inspections when required or prompted by customer complaints Update results in the SAP system and release inspected lots according to the defined usage decision Generate Supplier Corrective Action Requests (CAR) and track corrective actions by liaising with the supplier 3.

Compliance with Standards: Familiarize with and comply with international cable testing standards and procedures Contribute to achieving company and department KPIs through due diligence, duty of care, and personal accountability for quality assurance in all tasks 4.

Liaise with Stakeholders: Effectively close customer complaints by liaising with relevant stakeholders 5.

Maintain Records: Maintain records in SAP and other relevant records 6.

Operate Laboratory Test Equipment: Operate laboratory test equipment when required for the validation of complaints 7.

Assist with Customer Technical Enquiries: Assist with product test reports, RoHS, REACH, and CE inquiries 8.

General Assistance: Assist in other day-to-day activities related to the QA department as assigned by your superior Skills & Qualification: Min.

Diploma in Engineering (Electronics / Electrical) or equivalent Min.

1 year of experience in electrical / electronic product testing and qualification Knowledge in ISO 9001: 2015 QMS standard will be added advantage To be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

Prior experience in SAP system is required for this role.

Knowledge of cable product testing is an added advantage Good customer handling skills and able to communicate to all levels in the organization Proficient in Microsoft Words, Excel & Power point Addresses present issues immediately and independently Possess self-confident and willing to share opinions and expertise in discussions Anticipate potential problems and takes action to avoid crisis Provide support to colleague in the Department and work as a team to achieve Department goals and targets Mon to Fri 8.30am to 5.30pm
degree / diploma
1-3 years
Customer QA Assistant Engineer

Required Skill Profession

Other General


  • Job Details

Unlock Your Customer QA Potential: Insight & Career Growth Guide


Real-time Customer QA Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer QA in Singapore, Singapore, highlighting market share and opportunities for professionals in Customer QA roles.

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Are You Looking for Customer QA Assistant Engineer Job?

Great news! is currently hiring and seeking a Customer QA Assistant Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Flintex Consulting Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer QA Assistant Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer QA Assistant Engineer?

Key qualifications for Customer QA Assistant Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Customer QA Assistant Engineer Job Success

Flintex Consulting Pte Ltd interview tips for Customer QA Assistant Engineer

Here are some tips to help you prepare for and ace your Customer QA Assistant Engineer job interview:

Before the Interview:

Research: Learn about the Flintex Consulting Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer QA Assistant Engineer interview at Flintex Consulting Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Flintex Consulting Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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