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Urgent! Customer QA Assistant Engineer Job Opening In Singapore, Singapore – Now Hiring FLINTEX CONSULTING PTE. LTD.
Objectives of the position:
This role involves Customer Quality Support for our company’s product distribution, addressing customer feedback and product quality requirements/issues.
The person in this position will be responsible for handling customer feedback or requirements, such as complaints, test data, and other technical information as requested.
This includes necessary communication with all stakeholders (Customer, Supplier, Customer Service, Production Planning, Supplier Management, Logistics).
Knowledge in cable testing or Electrical & Electronic (E&E) product testing, along with an understanding of technical specifications, will be required to comprehend customer complaints (both technical and logistical) and provide appropriate advice for resolution.
Key Responsibilities:
1.
Manage Customer Complaint Processes:
Acknowledge the complaint
Update the complaint in SAP & Customer complaint log
Track the complaint & Close the complaint once actions are completed
Summarize complaints for monthly reporting (LOS & Q-reporting)
Properly handle customers’ needs by providing accurate and timely information on inquiries related to cable standards, test reports, and complaint handling
2.
Track Supplier Quality:
Conduct incoming inspections when required or prompted by customer complaints
Update results in the SAP system and release inspected lots according to the defined usage decision
Generate Supplier Corrective Action Requests (CAR) and track corrective actions by liaising with the supplier
3.
Compliance with Standards:
Familiarize with and comply with international cable testing standards and procedures
Contribute to achieving company and department KPIs through due diligence, duty of care, and personal accountability for quality assurance in all tasks
4.
Liaise with Stakeholders:
Effectively close customer complaints by liaising with relevant stakeholders
5.
Maintain Records:
Maintain records in SAP and other relevant records
6.
Operate Laboratory Test Equipment:
Operate laboratory test equipment when required for the validation of complaints
7.
Assist with Customer Technical Enquiries:
Assist with product test reports, RoHS, REACH, and CE inquiries
8.
General Assistance:
Assist in other day-to-day activities related to the QA department as assigned by your superior
Skills & Qualification:
Min.
Diploma in Engineering (Electronics / Electrical) or equivalent
Min.
1 year of experience in electrical / electronic product testing and qualification
Knowledge in ISO 9001: 2015 QMS standard will be added advantage
To be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).
Prior experience in SAP system is required for this role.
Knowledge of cable product testing is an added advantage
Good customer handling skills and able to communicate to all levels in the organization
Proficient in Microsoft Words, Excel & Power point
Addresses present issues immediately and independently
Possess self-confident and willing to share opinions and expertise in discussions
Anticipate potential problems and takes action to avoid crisis
Provide support to colleague in the Department and work as a team to achieve Department goals and targets
Working hours:
Mon to Fri 8.30am to 5.30pm
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Unlock Your Customer QA Potential: Insight & Career Growth Guide
Real-time Customer QA Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer QA in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5301 jobs in Singapore and 4319 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer QA roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! FLINTEX CONSULTING PTE. LTD. is currently hiring and seeking a Customer QA Assistant Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer QA Assistant Engineer Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at FLINTEX CONSULTING PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer QA Assistant Engineer Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer QA Assistant Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer QA Assistant Engineer interview at FLINTEX CONSULTING PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the FLINTEX CONSULTING PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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