Customer Relations Executive

About the job Customer Relations Executive

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
  
  
• Be the first point of touch with customers.
  
  
• Handle and resolving customers enquires and feedbacks.
  
  
• Ensure that complaints are monitored and resolved.
  
  
• Able to handle emergency situations/complains appropriately should the situation arises.
  
  

Requirements:

• Diploma in all disciplines of study.
  
  
• Candidates with experience in retail/hotel/tourism industry encouraged to apply.
  
  
• Ex Cabin Crew welcome to apply too.
  
  
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.