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Customer Service Account Representative Job Opening In WorkFromHome – Now Hiring Mercor


Job description

About the Job

Mercor connects elite creative and technical talent with leading AI research labs.

Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer Service Representative
Type: Independent Contractor
Compensation: $45–$60/hour
Location: Remote
Duration: 6 weeks
Commitment: 20–40 hours/week

Role Responsibilities

  • Write tasks and scenarios reflecting real-world customer service work in finance and insurance.

  • Create realistic situations involving account inquiries, policy questions, claims processing, and transaction assistance.

  • Develop scenarios for resolving customer complaints, explaining financial products, processing applications, and maintaining compliance.

  • Review and evaluate AI responses to finance and insurance customer service queries for accuracy and professional standards.

  • Provide detailed feedback on financial services scenarios to improve AI training.

Qualifications

Must-Have

  • 4+ years professional experience as a customer service representative in finance and insurance.

  • Demonstrated professional recognition and management responsibilities.

  • Proficient with using computers and navigating various software systems.

  • Excellent written communication with strong grammar and spelling skills.

  • Pass video interview, background check, training, and qualification quiz.

Preferred

  • 14 years experience preferred.

Start Date

  • Immediately; applications reviewed on a rolling basis.

Compensation & Legal

  • Hourly compensation, paid weekly via Stripe Connect.

  • Payments based on services rendered; contractors maintain full control over their work schedule and methods.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check:
  • For any help or support, reach out to:

PS: Our team reviews applications daily.

Please complete your AI interview and application steps to be considered for this opportunity.

#J-18808-Ljbffr

Required Skill Profession

Customer Service


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in WorkFromHome, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10999 Jobs in Singapore
10999
47 Jobs in Workfromhome
47
Download Customer Service Jobs Trends in Workfromhome and Singapore

Are You Looking for Customer Service Account Representative Job?

Great news! is currently hiring and seeking a Customer Service Account Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mercor adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Account Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Account Representative?

Key qualifications for Customer Service Account Representative typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Account Representative?

To improve your chances of getting hired for Customer Service Account Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Account Representative Job Success

Mercor interview tips for Customer Service Account Representative

Here are some tips to help you prepare for and ace your Customer Service Account Representative job interview:

Before the Interview:

Research: Learn about the Mercor's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Account Representative interview at Mercor, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mercor's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Account Representative Positions

Setting up job alerts for Customer Service Account Representative is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!