Basic up to $2,600
OT Payable
June 2-3 Months Bonus, Dec 1 Month Bonus
Medical + Dental Benefit
Monday to Friday: 08:30 AM - 05:30 PM
Alternate Saturdays: 08:30 AM - 12:30 PM
Location: Senoko (Company transport at Admiralty MRT)
Job Description
- Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times
- Identifying and responding to customers' needs by providing accurate information and advice
- Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
- Coordination with internal and external stakeholders like customers, contactors & workshop
- Prepare quotation and raise Work Orders accordingly
- Raise job orders to workshops & contractors
- Liaise with controllers & contractors on service/repair quality and price of work
- Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
- Update the service/repair schedule and vehicle collection with customers
- To perform basic investigation into customers' complaints and rectify the problems by coming up with recommendation within guidelines
- Performs ad hoc duties as assigned by Supervisors
Job Requirements
- Relevant customer service experience
Interested applicants, click APPLY NOW
Only shortlisted applicants will be notified
MTC Consulting Pte Ltd | 15C7752
EA.
Registration No.: R | Spencer Lee