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Urgent! Customer Service Ambassador Job Opening In North East Community Development Council – Now Hiring MCI Career Services Pte Ltd

Customer Service Ambassador



Job description

Job Summary:

  • Basic Salary range $2000 - $2500
  • $5000 sign on bonus
  • Shift Allowance $240
  • Working days: 6 days (Duty roster)
  • Working hours: Rotating Shifts
  • Working Location: Changi Airport
  • Annual Increment + AWS + Variable Bonus + Training Provided
  • Annual Leave 12 days

Job Responsibilities:

  • Menu Knowledge: Know our food & drinks well, especially the Singapore Hawker Fair.

    Share allergen and dietary info accurately.

  • Service Prep: Polish glassware & cutlery, set up stations and tables to high standards.

  • Guest Service: Welcome guests, take orders, serve dishes, clear tables, and assist with food running when needed.

  • Operations: Use POS systems, support inventory checks, and maintain daily reports.

  • Guest Support: Handle special requests, assist with service recovery, and follow safety, hygiene, and data protection protocols.

Job Requirements:

  • GCE 'N'/'O'/'A' Level or Diploma in any discipline
  • 1-3 years relevant working experience.

  • Able to commit to a 6 day work week on rotating shifts (24/7), including weekends and Public Holidays.

  • Neat and well-groomed appearance with a professional demeanour.

  • Prior experience in food and beverage or hospitality will be an advantage

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Yong Jia Wen
Registration Number: R
EA License No: 13C6730 (MCI Consulting Pte Ltd)


Required Skill Profession

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


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