Job Title:
- Customer Service Ambassador
Job Description:
As a Customer Service Ambassador, you will be the primary point of contact for shoppers at our Concierge Desk.
Your key responsibilities will include handling systems related to shopper management and rewards programs, providing general information and assistance to shoppers, and administering mall redemption programs.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide excellent customer service to shoppers, answering their questions and addressing their concerns.
- Process transactions and manage customer data accurately and efficiently.
- Assist with events and promotions at the mall, including setup, execution, and teardown.
- Collaborate with other teams to ensure seamless delivery of services.
Requirements:
- Minimum Diploma/A Level qualification with experience in customer service.
Benefits:
- Competitive hourly rate.
- Opportunity to work with a dynamic team.
- Professional development and growth opportunities.
Other Information:
- Working hours: 5 days per week, rotating shifts.
- Location: Buona Vista.