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Customer Service Ambassadors Job Opening In Singapore, Singapore – Now Hiring WOOPA TRAVELS PTE. LTD.


Job description

Roles & Responsibilities

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company.

We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller.

The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service.

The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore.

If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you

Job Description

  • Managing bookings, registrations, waitlists, and inquiries for transit tours.

  • Maintaining customer service booths at transit terminals, ensuring cleanliness and functionality.

  • Ensuring the security and proper maintenance of booth equipment.

  • Escorting passengers to meeting points and coordinating with tour guides.

  • Handling customer feedback and complaints professionally.

  • Compiling daily reports for project managers and supervisors.

  • Attending required training sessions and keeping up to date with new information.

  • Performing other ad-hoc duties as assigned

Job Requirements

  • Studied Tourism, Hospitality Management, Business Administration, or related field.

  • Excellent verbal and interpersonal skills
  • Strong organizational and multitasking skills.

  • Willingness to work in a fast-paced environment and learn continuously.

  • Proficiency in MS Office and tour management software.

  • Ability to work under pressure and meet deadlines.

  • Knowledge of travel regulations and industry standards.

  • Fluency in English both verbal and written.

  • Able to work on public holidays and weekends.

  • Shift timing: 8am - 6pm including lunch break
Tell employers what skills you have
Excellent Communication Skills
Microsoft Excel
Customer Experience
Interpersonal Skills
Multitasking Skills
Administration
Approachable
Team Player
Customer Service
Able To Work Independently
Customer Service Experience
Brand Awareness

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

12260 Jobs in Singapore
12260
10334 Jobs in Singapore
10334
Download Customer Service Jobs Trends in Singapore and Singapore

Are You Looking for Customer Service Ambassadors Job?

Great news! is currently hiring and seeking a Customer Service Ambassadors to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at WOOPA TRAVELS PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Ambassadors Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Ambassadors?

Key qualifications for Customer Service Ambassadors typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Ambassadors?

To improve your chances of getting hired for Customer Service Ambassadors, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Ambassadors Job Success

WOOPA TRAVELS PTE. LTD. interview tips for Customer Service Ambassadors

Here are some tips to help you prepare for and ace your Customer Service Ambassadors job interview:

Before the Interview:

Research: Learn about the WOOPA TRAVELS PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Ambassadors interview at WOOPA TRAVELS PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the WOOPA TRAVELS PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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