The key responsibility of Customer Service Analyst (CSA) is to be the first point of contact for all walk-in customers at the Service Centre.
The CSA is expected to provide high service standards to customers who visit the Service Centre.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
About AIA
For over a century, AIA has served the ever-changing needs of our customers across Asia-Pacific.
Our Purpose to help millions of people live Healthier, Longer, Better Lives is at the heart of everything we do.
As pioneering innovators, we’re now transforming AIA to be faster, simpler and more connected to create better solutions and impactful experiences for our customers and communities.
AIA encourages and enables our people to act with clarity, courage and humanity in service of our Purpose.
Join Us
At AIA, we believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make.
Whether it’s investing better wellbeing, inspiring better learning, building better relationships, or making a better impact on customers, a career at AIA will challenge you to find new ways to pursue your ‘better’.
AIA is committed to building a vibrant, diverse, and inclusive workforce for all employees to thrive in.
Join us if you believe in creating a better tomorrow!