Customer Service and Office Support Assistant

• Stable MNC

• Newly created role

• Nice working environment

Due to company's expansion, our client is looking for a permanent Part-time Customer Service and Office Support Assistant.

Tues, Wed and Thur - 8.30am to 5.30pm

You will be responsible in:

• Overseeing daily office operations and providing administrative and customer service support to the APAC Customer Service team.
  
  
• Maintain and update customer records in SAP in coordination with the commercial team and clients, ensuring data accuracy.
  
  
• Perform master data creation and management in SAP in line with internal standards.
  
  
• Support the end-to-end order fulfilment process, including order entry, confirmation, and communication with internal teams and external customers.
  
  
• Coordinate with Operations for accurate preparation of shipping documents and ensure regulatory compliance.
  
  
• Provide general administrative assistance to the Customer Service team.
  Maintain organized filing systems and records for the Customer Service Department.
  
  

To be successful , you should have a Diploma/ Degree with at least 2 years of relevant office administrative or customer service experience.

Will be a PLUS if you come with medical device / pharmaceutical industry background.

You should come with:

• Strong communication, interpersonal skills

• Proficiency in SAP and Microsoft Office

.

Excellent customer service skill

• A self-starter with the ability to multi-task, prioritize work and pay close attention to details

• Open minded, flexible, and ready for challenges