Customer Service Assistant (Logistics Industry)

Company Overview

Our client is a trusted global logistics leader, delivering seamless end-to-end solutions across 49 countries.

From air and sea freight to warehousing and distribution, they combine decades of experience with cutting-edge innovation to move goods with speed, care, and precision.

Location: West, Singapore
Shuttle Bus Pickup: Jurong East MRT
Benefits: AWS + Variable Bonus, annual salary review
Working Hours: Monday–Friday; 8:30AM - 6PM

Position Summary

Are you a detail-driven logistics professional with a passion for precision and customer satisfaction?

We’re looking for a proactive Coordinator to manage the heartbeat of our import/export operations and inventory flow.

If you thrive in fast-paced environments and love connecting the dots between people, processes, and performance—this is your moment.

Key Responsibilities

• Be the first point of contact for customers—delivering service excellence via phone and email
• Prepare shipping and customs documentation with accuracy and speed
• Monitor shipment clearance and delivery timelines to ensure smooth execution
• Track and report inventory levels, resolving discrepancies swiftly
• Collaborate with warehouse supervisors and cross-functional teams to fulfill orders
• Uphold safety standards and contribute to a clean, organized workspace
• Support continuous improvement and process optimization

What We’re Looking For

• 2–4 years of experience in logistics, supply chain, or warehouse coordination
• Strong communication and stakeholder management skills
• Familiarity with import/export documentation and inventory systems
• A team player with a sharp eye for detail and a commitment to safety
• Ability to work independently and meet performance targets

If you're ready to advance your career in a dynamic and forward-thinking environment, we encourage you to apply!

Click “Apply Now” to submit your application.

Only shortlisted candidates will be contacted.

JAC Recruitment Pte.

Ltd.


EA License No: 90C3026
EA Personnel Name: Ng Siew Thien
Registration No: R