Customer Service Assistant

Responsibilities:

• Assisting Drivers with delivery, collection chit
• Build and maintain good rapport with customers through understanding their requirements and needs.
  
  
• Using phone and email to communicate and manage customer's inquiries
• Work with operations team to fulfil client request, instructions and rectify issues
• Planning and Coordination with internal departments and customers
• Documentation and data entry
• Additional functions mandated by Management.
  
  

Requirements:

• Minimum 'O' Levels
• Good interpersonal and communication skills
• Independent, meticulous and good team player
• Company Transport provided