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Urgent! Customer Service Assistant Job Opening In North West Community Development Council – Now Hiring JAC Recruitment Pte. Ltd.

Customer Service Assistant



Job description

Company Overview

Our client is a trusted global logistics leader, delivering seamless end-to-end solutions across 49 countries.

From air and sea freight to warehousing and distribution, they combine decades of experience with cutting-edge innovation to move goods with speed, care, and precision.

Location: West, Singapore
Shuttle Bus Pickup: Jurong East MRT
Benefits: AWS + Variable Bonus, annual salary review
Working Hours: Monday–Friday; 8:30AM - 6PM

Position Summary

Are you a detail-driven logistics professional with a passion for precision and customer satisfaction?

We're looking for a proactive Coordinator to manage the heartbeat of our import/export operations and inventory flow.

If you thrive in fast-paced environments and love connecting the dots between people, processes, and performance—this is your moment.

Key Responsibilities

  • Be the first point of contact for customers—delivering service excellence via phone and email
  • Prepare shipping and customs documentation with accuracy and speed
  • Monitor shipment clearance and delivery timelines to ensure smooth execution
  • Track and report inventory levels, resolving discrepancies swiftly
  • Collaborate with warehouse supervisors and cross-functional teams to fulfill orders
  • Uphold safety standards and contribute to a clean, organized workspace
  • Support continuous improvement and process optimization

What We're Looking For

  • 2–4 years of experience in logistics, supply chain, or warehouse coordination
  • Strong communication and stakeholder management skills
  • Familiarity with import/export documentation and inventory systems
  • A team player with a sharp eye for detail and a commitment to safety
  • Ability to work independently and meet performance targets

If you're ready to advance your career in a dynamic and forward-thinking environment, we encourage you to apply

Click Apply Now to submit your application.
Only shortlisted candidates will be contacted.

JAC Recruitment Pte.

Ltd.
EA License No: 90C3026
EA Personnel Name: Ng Siew Thien
Registration No: R


Required Skill Profession

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


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