At Forward Minder Organisation, we're looking for a proactive and organised individual to join us as a Customer Service Assistant.
If you enjoy helping others, keeping things in order, and want to grow in a supportive environment — this role is for you
Key Responsibilities include:
Client Communication Support
Respond to basic client queries via email, phone, or WhatsApp and direct complex inquiries to the appropriate consultant.
After-Service Client Support
Assist with post-appointment follow-ups, scheduling, and helping clients with forms or general information.
Administrative Tasks
Perform data entry, update client records, prepare simple reports or documents, and support day-to-day office operations.
General Consultant Support
Assist with ad hoc duties such as organizing digital files, preparing materials for meetings, or sending reminders — all to help consultants stay organized and focused on client needs.
Requirements
Working Hours (9am to 5.30pm, Mon -Fri)
Hybrid Arrangement, Part time positions open
Job Type: Full-time
Pay: $2, $3,500.00 per month
Benefits:
Education:
Work Location: Hybrid remote in Singapore