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Urgent! Customer Service Assistant Job Opening In Singapore, Singapore – Now Hiring Confidential

Customer Service Assistant



Job description

Key Responsibilities

  • Client Communication Support: Respond to basic client queries via email, phone, or WhatsApp and direct complex inquiries to the appropriate consultant.

  • After-Service Client Support: Assist with post-appointment follow-ups, scheduling, and helping clients with forms or general information.

  • Administrative Tasks: Perform data entry, update client records, prepare simple reports or documents, and support day-to-day office operations.

  • General Support: Assist with ad hoc duties such as organizing digital files, preparing materials for meetings, or sending reminders — help organized and focused on client needs.

Requirements

  • Diploma, Bachelor’s degree, or related field preferred
  • Previous admin or assistant experience a plus, but open to fresh candidates
  • Strong organizational skills and attention to detail
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
  • Ability to work independently and maintain confidentiality

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Required Skill Profession

Management & Leadership



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


  • Real-time Customer Service Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12260 jobs in Singapore and 10334 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Service Assistant Job?

    Great news! is currently hiring and seeking a Customer Service Assistant to join their team. Feel free to download the job details.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Customer Service Assistant Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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  • Interview Tips for Customer Service Assistant Job Success
    Confidential interview tips for Customer Service Assistant

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Confidential's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
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    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Service Assistant interview at Confidential, research the company, understand the job requirements, and practice common interview questions.

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