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Urgent! Customer Service Associate (Part Time) Job Opening In Singapore, Singapore – Now Hiring GMG SPORTS SEA PTE. LTD.

Customer Service Associate (Part Time)



Job description

Overview

About the Role:

  • Provide excellent customer service
  • Proactively follow-up on customer queries & needs
  • Achieve the agreed standards on the sales floor including fitting room, till and service zone at all times
  • Maximize sales through effective management of departmental stock and size availability to facilitate layout planning
  • General store operations – including visual merchandising, managing inventory, stock take and general house keeping
  • Keeping abreast of latest sports news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively
  • Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales
  • Develop strong connections with customer to generate loyal customers and repeat transactions
  • Any other ad-hoc duties given by Supervisor or SIC

Responsibilities

  • Provide excellent customer service
  • Proactively follow-up on customer queries & needs
  • Achieve the agreed standards on the sales floor including fitting room, till and service zone at all times
  • Maximize sales through effective management of departmental stock and size availability to facilitate layout planning
  • General store operations – including visual merchandising, managing inventory, stock take and general house keeping
  • Keeping abreast of latest sports news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively
  • Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales
  • Develop strong connections with customer to generate loyal customers and repeat transactions
  • Any other ad-hoc duties given by Supervisor or SIC

Key Requirements

  • Strong passion and interest in Sports and/or lifestyle industry
  • Motivated team player with cheerful disposition and strong desire to achieve.

  • Possess good communications skills and be sales driven.

  • Comfortable to work in a fast-paced environment.

  • Must be able to work retail hours and commit at least 3 days per week (i.e. Shift work, Public Holidays and weekends).

  • Bands: The North Face, VANS, Timberland, Sun and Sand Sports, Columbia.

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Required Skill Profession

Customer Service



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


  • Real-time Customer Service Jobs Trends in Singapore, Singapore (Graphical Representation)

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  • The Work Culture

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    • 7. Obeying Singapore laws and regulations
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    GMG SPORTS SEA PTE. LTD. interview tips for Customer Service Associate (Part Time)

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