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Customer Service Associate Job Opening In Singapore, Singapore – Now Hiring Crawfort Pte Ltd


Job description

Do you enjoy serving customers and tending to their requests?

We are currently seeking a Customer Service Associate to join our Customer Service team.

We need someone who enjoys communicating with our customers and understands what our customers need.

Your role will be responsible for handling enquiries, providing solutions, and developing strong relationships with our customers.

Responsibilities

  1. Being an ambassador and upholding the professional image of Crawfort.

  2. Delivering an exemplary level of customer service.

  3. Providing assistance to new customers during the onboarding process while they are queueing, and to create a pleasant experience during their wait.

  4. Any other ad-hoc duties assigned.

Requirements

  1. Minimum GCE O level/Degree holder in any field or other equivalent qualifications.

  2. Minimum one year of relevant experience.

    Entry-level candidates with the right skill sets and attitude are welcome to apply.

  3. Excellent communication skills and strong people management skills.

    Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers).

  4. Driven team player with the ability to manage cross-functional and institutional relationships.

  5. Self-motivated, hardworking, and able to work in a fast-paced environment.

How To Apply

If you are interested in this position, kindly send your resume to , with the subject header as 'Application for (job title)'.

We regret to inform you that only qualified candidates will be notified.

#J-18808-Ljbffr

Required Skill Profession

Customer Service


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10867 Jobs in Singapore
10867
8956 Jobs in Singapore
8956
Download Customer Service Jobs Trends in Singapore and Singapore

Are You Looking for Customer Service Associate Job?

Great news! is currently hiring and seeking a Customer Service Associate to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Crawfort Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Associate Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Associate?

Key qualifications for Customer Service Associate typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Associate?

To improve your chances of getting hired for Customer Service Associate, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Associate Job Success

Crawfort Pte Ltd interview tips for Customer Service Associate

Here are some tips to help you prepare for and ace your Customer Service Associate job interview:

Before the Interview:

Research: Learn about the Crawfort Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Associate interview at Crawfort Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Crawfort Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Associate Positions

Setting up job alerts for Customer Service Associate is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!