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Urgent! Customer Service (Call Center / Shift based ) Bank l Up to $5K Job Opening In Singapore, Singapore – Now Hiring Manpower Singapore

Customer Service (Call Center / Shift based ) Bank l Up to $5K



Job description

Overview

Customer Service (Call Center / Shift based) Bank | Up to $5K

To provide one-stop customer services across all channels of communications and to cross sell bank’s products and services whenever the opportunity arises.

Responsibilities

  • To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
  • To ensure accuracy and compliance for all customers’ requests
  • To successfully cross-sell the Bank’s products and services
  • To adhere to professional standards of behavior & conduct when dealing with customers & fellow CSOs
  • Flexibility in work deployment when business needs arise
  • Support and protect the company brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms

Requirements

  • Min GCE O levels or higher
  • Possess high-quality customer service skills and a professional communication style
  • Candidates with no experience are open to apply
  • Able to commit to Staggered Shift Schedule (with shift allowance)
  • Shift pattern (inclusive of weekend and public holidays): AM shift - 7am to 4pm, 8am to 5pm, 9am to 6pm; PM shift – 2pm to 11pm, 3pm to 12 midnight, 4pm to 1am
  • 1 weekday off, 1 weekend off

Additional Details

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Staffing and Recruiting

How to apply

Interested Applicants, please email your resume to (R ), stating the position as the subject title in the email.

All Applications will be handled with strict confidentiality.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rupa Kankariya

Personnel Reg No.: R

EA License No.: 02C3423

#J-18808-Ljbffr


Required Skill Profession

Customer Service



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