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Customer Service Call Centre Job Opening In Bishan New Town – Now Hiring Re Source Partners Pte. Ltd.


Job description

Our client is a leading company for on-demand, multi-service tech platform providing access to a wide range of services in the Southeast Asia region.

They are currently looking for Customer Service Representatives for their Command Centre in Singapore.

You will be the frontline voice to their end users and responsible in managing of their critical cases that arise with the ecosystem.

Would this be the next career for you?

  • Answer all open/escalated issues with urgency correspondence from customers, drivers, colleague's families, and friends, via call, email, or salesforce.

    (No in-person handling)
  • All cases should be handled within the stipulated SLAs.
  • No compliance critical mistakes.

  • Cases should be recorded in the internal notes where the tickets are created.

  • Investigate, review, and complete all unresolved issues from all regulatory agencies and attorneys coming from all business lines.

  • Monitor and report potential risks such as outages or bugs, non-compliance (internal/external) or alleged violations.

  • Going beyond mere problem solving to identify root causes and work with team lead to make continuous improvements.

  • Overtime will only be approved if this is decided by Team leaders

If you are someone with the following, let's chat

  • Able to adapt to a fast-changing environment, and open to shift work
  • Excellent communication and problem-solving skills
  • Background in handling escalated incidents a bonus
  • Flexibility to regularly rotate through different technical specialties and skill sets
  • Candidate should have excellent time management skills and can make decisions quickly
  • Patience when handling tough cases
  • Proficient in Google Suite

Additional Details

  • 5 days work week include weekends

Next Step

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | E

Dominick Noh Junhao | R

EA License No: 20C0279

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Bishan New Town, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10763 Jobs in Singapore
10763
121 Jobs in Bishan New Town
121
Download Customer Service Jobs Trends in Bishan New Town and Singapore

Are You Looking for Customer Service Call Centre Job?

Great news! is currently hiring and seeking a Customer Service Call Centre to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Re Source Partners Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Call Centre Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bishan New Town. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Call Centre?

Key qualifications for Customer Service Call Centre typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Call Centre?

To improve your chances of getting hired for Customer Service Call Centre, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Call Centre Job Success

Re Source Partners Pte. Ltd. interview tips for Customer Service Call Centre

Here are some tips to help you prepare for and ace your Customer Service Call Centre job interview:

Before the Interview:

Research: Learn about the Re Source Partners Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Call Centre interview at Re Source Partners Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Re Source Partners Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Call Centre Positions

Setting up job alerts for Customer Service Call Centre is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!