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Customer Service Center (10.30/Hour) Part time - D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG Job Opening In Singapore, Singapore – Now Hiring KENTUCKY FRIED CHICKEN MANAGEMENT PTE LTD

Customer Service Center (10.30/Hour) Part time D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG

    Singapore Jobs Expertini Expertini Singapore Jobs Other General Customer Service Center (10.30/hour) Part Time D19 Serangoon Garden, Hougang, Sengkang, Punggol, Sg

Job description

Roles & Responsibilities

Job Description & Requirements

  • Flexi shift hours (min 4hrs/day).

  • Initial 6 months in office (adjustable based on progress).

  • Max 35hrs/week (per FHR guidelines).

  • 5PM - 9PM
  • $ /Hour
    Key Responsibilities

Guest Services & Enquiry Handling


• Answer inbound calls from guests in a professional and timely manner


• Resolve customer enquiries related to orders, feedback, or promotions efficiently


• Guide customers through our online ordering platforms

Order Logging & System Use


• Use Linux-based tools (e.g., PuTTY) and internal software to track and manage guest interactions


• Enter orders and guest feedback accurately into the system

Data Entry & Reporting


• Perform basic data entry in Microsoft Excel for logs, checklists, and daily operations


• Assist in maintaining accurate guest records and operational trackers

Interdepartmental Coordination


• Provide clear, updated information on products, menu items, and promotions to guests


• Liaise with relevant teams to escalate unresolved issues where necessary

Refund & Shift Operations


• Submit and log customer refunds as per guidelines


• Support shift-based administrative tasks as assigned

Tell employers what skills you have
Microsoft Excel
Handle calls
Call Logging
Call Date
call centre
Call Centers
Answer calls
Data Entry
Logging
Call Option
Call Center

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10980 Jobs in Singapore
10980
9022 Jobs in Singapore
9022
Download Customer Service Jobs Trends in Singapore and Singapore

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