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Customer Service Coordinator (Fresh are welcome to apply) Job Opening In Singapore, Singapore – Now Hiring Convergint

Customer Service Coordinator (Fresh are welcome to apply)

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Job description

Customer Service Coordinator (Fresh are welcome to apply)

Convergint is a leading global systems integrator dedicated to achieving service excellence.

Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers.

What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs.

This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

This position holds the primary responsibility of providing comprehensive support to the System and Customer Service Department while delivering the utmost level of service to our esteemed customers.

This role encompasses not only exceptional customer service provision but also efficient management of data entry and documentation tasks.

Main Responsibilities

  • Achieve total client satisfaction by effectively coordinating all customer service matters
  • Closely monitor the quality of services provided by Convergint in the branch office
  • Update, log, and file customer service cases in the ERP system, as well as coordinate and resolve customer service events and after-sales services
  • Properly handle client documentations; handover packaging, service cards, handover confirmations, maintenance documents, confirmation slips, training templates etc.

  • Coordinate projects according to schedule, economically and to client’s satisfaction
  • Timely submission of required documentation
  • Client RPM arrangement and timely delivery of RPM report
  • Weekly report preparation & submission to line manager

Requirements

  • Basic IT knowledge in hardware, network and database
  • Strong service sense and skills, good time management, high learning skill
  • Proven ability to build relationships with vendors, internal client and colleagues
  • Good communication and coordination skills
  • Meticulous and able to work under pressure

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Required Skill Profession

Customer Service


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10951 Jobs in Singapore
10951
9008 Jobs in Singapore
9008
Download Customer Service Jobs Trends in Singapore and Singapore

Are You Looking for Customer Service Coordinator (Fresh are welcome to apply) Job?

Great news! is currently hiring and seeking a Customer Service Coordinator (Fresh are welcome to apply) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Convergint adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Coordinator (Fresh are welcome to apply) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Coordinator (Fresh are welcome to apply)?

Key qualifications for Customer Service Coordinator (Fresh are welcome to apply) typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Coordinator (Fresh are welcome to apply)?

To improve your chances of getting hired for Customer Service Coordinator (Fresh are welcome to apply), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Coordinator (Fresh are welcome to apply) Job Success

Convergint interview tips for Customer Service Coordinator (Fresh are welcome to apply)

Here are some tips to help you prepare for and ace your Customer Service Coordinator (Fresh are welcome to apply) job interview:

Before the Interview:

Research: Learn about the Convergint's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Coordinator (Fresh are welcome to apply) interview at Convergint, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Convergint's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Coordinator (Fresh are welcome to apply) Positions

Setting up job alerts for Customer Service Coordinator (Fresh are welcome to apply) is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!