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Urgent! Customer Service - Cross Boarder Logistics Job Opening In Singapore, Singapore – Now Hiring REERACOEN RECRUITMENT
Overview
Salary
25,000 THB ~ 30,000 THB
Industry
Logistics
Job Description
- Coordinate cross-border transportation (Thailand and neighboring countries such as Laos, Cambodia, Myanmar, Vietnam, etc.) from origin to destination.
(ประสานงานการขนส่งสินค้าข้ามแดน (ไทย–ประเทศเพื่อนบ้าน เช่น ลาว กัมพูชา เมียนมา เวียดนาม ฯลฯ) ตั้งแต่ต้นทางจนถึงปลายทาง)
- Communicate and coordinate with customers, overseas branches, partners, and operations teams to ensure smooth shipment handling.
(ติดต่อประสานงานกับลูกค้า, สาขาต่างประเทศ, พาร์ทเนอร์, และทีมปฏิบัติการ เพื่อให้การขนส่งเป็นไปตามแผน)
- Monitor shipment status and provide regular updates to customers.
(ติดตามสถานะการขนส่ง และอัปเดตข้อมูลให้ลูกค้าทราบอย่างต่อเนื่อง)
- Prepare and verify logistics documents, including shipping documents, invoices, customs clearance documents, billing papers, etc.
(จัดทำเอกสารที่เกี่ยวข้อง เช่น ใบขนส่ง, ใบกำกับสินค้า, เอกสารศุลกากร, ใบวางบิล ฯลฯ)
- Check accuracy of shipping information and promptly resolve any operational issues.
(ตรวจสอบความถูกต้องของข้อมูลการขนส่ง และแก้ไขปัญหาที่เกิดขึ้นหน้างานอย่างทันท่วงที)
- Collaborate with internal departments such as Operations, Finance, and Sales to support customer requirements.
(ประสานงานกับหน่วยงานภายใน เช่น ทีม Operation, Finance, Sales เพื่อสนับสนุนการบริการลูกค้า)
- Handle customer inquiries, complaints, and provide professional solutions.
(จัดการเคสร้องเรียน หรือปัญหาของลูกค้า โดยหาทางออกอย่างมืออาชีพ)
- Summarize and report service performance to supervisors/management.
(สรุปและรายงานผลการดำเนินงานให้ผู้บังคับบัญชาทราบ)
Qualifications
Requirement
- Bachelor’s degree or higher in Logistics, Business Administration, International Trade, or related fields.
- At least 1–3 years of working experience in Customer Service, Cross-Border Transport, Freight Forwarding, or Logistics.
- Knowledge of customs procedures and cross-border transportation regulations is an advantage.
(มีความรู้เกี่ยวกับเอกสารศุลกากร และกฎระเบียบการขนส่งระหว่างประเทศ จะพิจารณาเป็นพิเศษ)
- Good command of English (both spoken and written).
A third language (e.g., Chinese, Burmese, Vietnamese) will be considered a plus.
- Strong communication, problem-solving, and customer service skills.
- Proficient in MS Office (Excel, Word, Outlook).
- Ability to work under pressure and meet deadlines.
(สามารถทำงานภายใต้ความกดดันและกำหนดเวลาที่เข้มงวดได้)
English Level
Level 3 - Business Level
Other Language
Thai, English
Additional Information
Benefit
- ประกันสังคม
- ประกันกลุ่ม
- กองทุนสำรองเลี้ยงชีพ
- ค่าคอมมิชชั่น
Working Hour
09:00 ~ 18:00
Holiday
เสาร์ อาทิตย์
วันหยุดนักขัตฤกษ์
Job Function
Customer Support
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12260 jobs in Singapore and 10334 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! REERACOEN RECRUITMENT is currently hiring and seeking a Customer Service Cross Boarder Logistics to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Cross Boarder Logistics Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at REERACOEN RECRUITMENT adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Cross Boarder Logistics Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Cross Boarder Logistics typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Cross Boarder Logistics interview at REERACOEN RECRUITMENT, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the REERACOEN RECRUITMENT's products or services and be prepared to discuss how you can contribute to their success.
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