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Customer Service - Cross Boarder Logistics Job Opening In Singapore, Singapore – Now Hiring REERACOEN RECRUITMENT


Job description

Overview

  • Salary

    25,000 THB ~ 30,000 THB

  • Industry

    Logistics

  • Job Description

    - Coordinate cross-border transportation (Thailand and neighboring countries such as Laos, Cambodia, Myanmar, Vietnam, etc.) from origin to destination.
    (ประสานงานการขนส่งสินค้าข้ามแดน (ไทย–ประเทศเพื่อนบ้าน เช่น ลาว กัมพูชา เมียนมา เวียดนาม ฯลฯ) ตั้งแต่ต้นทางจนถึงปลายทาง)
    - Communicate and coordinate with customers, overseas branches, partners, and operations teams to ensure smooth shipment handling.
    (ติดต่อประสานงานกับลูกค้า, สาขาต่างประเทศ, พาร์ทเนอร์, และทีมปฏิบัติการ เพื่อให้การขนส่งเป็นไปตามแผน)
    - Monitor shipment status and provide regular updates to customers.
    (ติดตามสถานะการขนส่ง และอัปเดตข้อมูลให้ลูกค้าทราบอย่างต่อเนื่อง)
    - Prepare and verify logistics documents, including shipping documents, invoices, customs clearance documents, billing papers, etc.
    (จัดทำเอกสารที่เกี่ยวข้อง เช่น ใบขนส่ง, ใบกำกับสินค้า, เอกสารศุลกากร, ใบวางบิล ฯลฯ)
    - Check accuracy of shipping information and promptly resolve any operational issues.
    (ตรวจสอบความถูกต้องของข้อมูลการขนส่ง และแก้ไขปัญหาที่เกิดขึ้นหน้างานอย่างทันท่วงที)
    - Collaborate with internal departments such as Operations, Finance, and Sales to support customer requirements.
    (ประสานงานกับหน่วยงานภายใน เช่น ทีม Operation, Finance, Sales เพื่อสนับสนุนการบริการลูกค้า)
    - Handle customer inquiries, complaints, and provide professional solutions.
    (จัดการเคสร้องเรียน หรือปัญหาของลูกค้า โดยหาทางออกอย่างมืออาชีพ)
    - Summarize and report service performance to supervisors/management.
    (สรุปและรายงานผลการดำเนินงานให้ผู้บังคับบัญชาทราบ)

  • Qualifications

  • Requirement

    - Bachelor’s degree or higher in Logistics, Business Administration, International Trade, or related fields.
    - At least 1–3 years of working experience in Customer Service, Cross-Border Transport, Freight Forwarding, or Logistics.
    - Knowledge of customs procedures and cross-border transportation regulations is an advantage.
    (มีความรู้เกี่ยวกับเอกสารศุลกากร และกฎระเบียบการขนส่งระหว่างประเทศ จะพิจารณาเป็นพิเศษ)
    - Good command of English (both spoken and written).

    A third language (e.g., Chinese, Burmese, Vietnamese) will be considered a plus.
    - Strong communication, problem-solving, and customer service skills.
    - Proficient in MS Office (Excel, Word, Outlook).
    - Ability to work under pressure and meet deadlines.
    (สามารถทำงานภายใต้ความกดดันและกำหนดเวลาที่เข้มงวดได้)

  • English Level

    Level 3 - Business Level

  • Other Language

    Thai, English

  • Additional Information

  • Benefit

    - ประกันสังคม
    - ประกันกลุ่ม
    - กองทุนสำรองเลี้ยงชีพ
    - ค่าคอมมิชชั่น

  • Working Hour

    09:00 ~ 18:00

  • Holiday

    เสาร์ อาทิตย์
    วันหยุดนักขัตฤกษ์

  • Job Function

    Customer Support

  • Required Skill Profession

    Other General


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


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    Are You Looking for Customer Service Cross Boarder Logistics Job?

    Great news! is currently hiring and seeking a Customer Service Cross Boarder Logistics to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at REERACOEN RECRUITMENT adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

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    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Service Cross Boarder Logistics?

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    Interview Tips for Customer Service Cross Boarder Logistics Job Success

    REERACOEN RECRUITMENT interview tips for Customer Service   Cross Boarder Logistics

    Here are some tips to help you prepare for and ace your Customer Service Cross Boarder Logistics job interview:

    Before the Interview:

    Research: Learn about the REERACOEN RECRUITMENT's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

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    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

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    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the REERACOEN RECRUITMENT's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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