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Urgent! Customer Service Exe. ( AWS / CPF / Staff Benefits ) Job Opening In Singapore, Singapore – Now Hiring Target Recruitment Pte Ltd

Customer Service Exe. ( AWS / CPF / Staff Benefits )



Job description

Overview

Customer Service Exec.

( AWS / CPF / Staff Benefits )

Details

  • Location: Jurong
  • Salary: $ 2500 - 3000
  • Work Week: 5
  • Minimum Qualification: A-Level
  • Experience: Muti-Tasks Worker

Responsibilities

  • To assist the Manager in the implementation of Customer Service Tasks and Duties:
  • Receive and attend to customer’s enquiry, feedback and complaints.

  • Analyze customer’s request, complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly.

  • Monitor and report on customer surveys and feedback.

  • Organization of the company’s functions and community activities, general office correspondence and responding to customer’s requests.

  • Preparation, explanation, negotiation, monitoring and maintenance of Security Services Agreement.

  • Attend to and manage customers’ requests for rate reduction.

  • Attend to and manage customers’ termination notices, salvage of accounts and handling all issues including dismantling, compensation, etc.

  • Managing tenants of multi-tenanted buildings including incoming and outgoing tenants, promotion of our service to the tenants.

  • Development and maintenance of customers’ data for implementation of feasible customer service programs in the ERP systems.

  • Maintenance and monitoring of the Company's website, digital marketing platform to existing subscribers and business associates.

  • Follow up attendance to customers’ requests from the website.

Qualifications / Skills

  • Good communication and telephone technique
  • Good interpersonal, writing, analytical & negotiation skills
  • Able to handle Mandarin-speaking associates & customers

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Required Skill Profession

Customer Service



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


  • Real-time Customer Service Jobs Trends in Singapore, Singapore (Graphical Representation)

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    • 2. Loyalty
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    • 7. Obeying Singapore laws and regulations
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    Target Recruitment Pte Ltd interview tips for Customer Service Exe. ( AWS / CPF / Staff Benefits )

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    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    Final Thought:

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