Customer Service Executive
5 days (Mon-Fri)
Location: Tuas
Basic Salary: $3200 - $3500
Responsibilities:
- Attend to customer inquiries, requests, and complaints promptly and professionally.
- Serve as the first point of contact for customers via phone, email, and in-person.
- Record customer details and forward inquiries to the Business Development team for follow-up.
- Monitor and manage collection schedules and purchase orders.
- Provide administrative support, including billing, service forms, compliance documents, and monthly reports.
- Maintain and update customer databases and filing systems.
- Assist in improving customer satisfaction by gathering feedback and recommending process improvements.
- Coordinate with internal departments to ensure timely service delivery and customer requests are met.
Requirements:
- Good communication and interpersonal skills
- Coordination skills
- Company Transport is Provided
Click on the Apply Button and we will be reaching out to you.
Randy Lee R | One Vogue Pte Ltd 19C9629