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Urgent! Customer Service Executive Job Opening In Bugis – Now Hiring Stafflink Services Pte Ltd

Customer Service Executive



Job description

Location: Bugis

Monday - Friday: 9AM - 6PM

A well-established logistics and freight forwarding company with strong regional presence, specializing in seamless global shipping solutions and customer-centric services.

Key Responsibilities

  • Handle export bookings and documentation from start to file closure.

  • Manage full shipment cycle: documents, manifests, pre-alerts, invoicing, cost tracking.

  • Provide timely and professional responses to customer inquiries.

  • Ensure compliance with company standards and external regulations.

  • Maintain accurate and up-to-date records in the system.

  • Understand customer needs and deliver solutions for satisfaction.

  • Support the team with additional tasks when required.

Requirements

  • Minimum GCE N Level qualification.

  • At least 1 year of freight forwarding experience.

  • Solid knowledge of ocean shipping requirements and documentation.

  • Strong communication and interpersonal skills with customers and vendors.

  • Proficiency in Microsoft Office and Excel.


Required Skill Profession

Other General



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


  • Real-time Customer Service Jobs Trends in Bugis, Singapore (Graphical Representation)

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    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Stafflink Services Pte Ltd adheres to the cultural norms as outlined by Expertini.

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    • 2. Loyalty
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    • 7. Obeying Singapore laws and regulations
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    Stafflink Services Pte Ltd interview tips for Customer Service Executive

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    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    Final Thought:

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