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Customer Service Executive (Call Center) Job Opening In Singapore, Singapore – Now Hiring Snaphunt


Job description

The Offer

  • Work location: Toa Payoh

The Job

Responsibilities

  • Plan & coordinate the Preventive Maintenance schedule with customers & Field Engineers.

    Escalate to CS Delivery Manager for non-compliance.
  • Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
  • Prepare billing for the completed Preventive Maintenance
  • Generate Reports using excel ,vlookup and pivot table
  • Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
  • Any adhoc duties assigned by Team Lead from time to time


The Profile

Requirements:

  • Possess good communication and interpersonal skills.
  • At least 2 years of relevant experience
  • Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)
  • Able to multi-task in fast pace environment
  • Positive attitude, the enthusiasm to learn and the ability to work in a team


The Employer

Our client is facilitating the operational and strategic management of overseas subsidiaries for Tokyo Stock Exchange Prime Market listed EXEO Group, Inc in Japan.

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

12260 Jobs in Singapore
12260
10334 Jobs in Singapore
10334
Download Customer Service Jobs Trends in Singapore and Singapore

Are You Looking for Customer Service Executive (Call Center) Job?

Great news! is currently hiring and seeking a Customer Service Executive (Call Center) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Snaphunt adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Executive (Call Center) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Executive (Call Center)?

Key qualifications for Customer Service Executive (Call Center) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Executive (Call Center)?

To improve your chances of getting hired for Customer Service Executive (Call Center), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Executive (Call Center) Job Success

Snaphunt interview tips for Customer Service Executive (Call Center)

Here are some tips to help you prepare for and ace your Customer Service Executive (Call Center) job interview:

Before the Interview:

Research: Learn about the Snaphunt's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Executive (Call Center) interview at Snaphunt, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Snaphunt's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Executive (Call Center) Positions

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