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Customer Service Executive Job Opening In Central Singapore Community Development Council – Now Hiring Long Bridge Pte. Ltd.


Job description

Job Summary:

Responsible for delivering exceptional service by addressing customer inquiries, resolving issues, and ensuring overall satisfaction.

The role involves managing customer interactions across multiple channels—phone, email, live chat, and social media—while adhering to company policies and maintaining a professional, friendly attitude.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, live chat, and other communication channels.

  • Stay informed about product updates, company services, and promotions to assist customers effectively.

  • Resolve customer complaints by identifying the root cause, offering solutions, and following up to ensure resolution.

  • Meet performance targets, including response time, customer satisfaction, and issue resolution rates.

  • Collaborate closely with relevant stakeholders to resolve customer issues promptly.

  • Conduct outbound sales calls to existing customers to promote products/services using prepared scripts (when required).

Qualifications:

  • Diploma or Degree in any field.

  • Minimum 1 year of experience in customer service; prior experience in brokerage or finance-related roles is preferred.

  • Experience in start-up companies is an advantage.

  • Proficiency in spoken and written English and Mandarin (to serve Mandarin-speaking clients).

  • Positive attitude, self-motivated, with the ability to multitask and work well in a team environment.

  • Strong communication skills, including a pleasant phone demeanour, active listening, and the ability to clearly articulate solutions.

  • Ability to work independently and collaborate effectively in a fast-paced environment.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10806 Jobs in Singapore
10806
9761 Jobs in Central Singapore Community Development Council
9761
Download Customer Service Jobs Trends in Central Singapore Community Development Council and Singapore

Are You Looking for Customer Service Executive Job?

Great news! is currently hiring and seeking a Customer Service Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Long Bridge Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Executive?

Key qualifications for Customer Service Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Executive?

To improve your chances of getting hired for Customer Service Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Executive Job Success

Long Bridge Pte. Ltd. interview tips for Customer Service Executive

Here are some tips to help you prepare for and ace your Customer Service Executive job interview:

Before the Interview:

Research: Learn about the Long Bridge Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Executive interview at Long Bridge Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Long Bridge Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Executive Positions

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