- Globally Recognized Company
- Competitive Rewards and Benefits
- Career Growth and Development Pathways
Requirements:
- Respond promptly and professionally to customer inquiries, service requests, and complaints
- Handle customer feedback or complaints and follow up to ensure resolution
- Serve as the first point of contact for customers via phone, email, and in-person interactions
- To receive all enquiries, take note of the caller's particulars such as name, position, Company, telephone and other relevant details for subsequent follow-up by Business Development team
- Monitor and manage collection schedules and purchase order
- Provide administrative support related to customer billing, issue service engagement form or eSEF, compliance documentation and consolidate monthly report for customer
- Assist Customer Service Manager in improving customer satisfaction by gathering feedback and recommending process improvements
- To update customer database in respect of customers and potential customers
- Coordinate with internal departments such as operations, logistics, billing and site operations teams to ensure timely waste collection and service delivery as per customer request
Responsibilities:
- Diploma or higher qualification in a relevant field
- Minimum 2 years of relevant working experience preferred
- Strong adaptability, analytical, and problem-solving skills
- Excellent communication skills with a pleasant and professional demeanor
How to Apply:
Interested candidates, please submit your updated resume in MSWORD format by using Apply Now button
*We regret only shortlisted candidates will be notified.*
Important Note: MMC Success Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Cheah Man Cheng
Registration Number: R
EA License No: 22C1107