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Customer Service Executive Job Opening In North East Community Development Council – Now Hiring Bakers And Chefs Food Equipment Pte Ltd


Job description

Customer Service Executive
Location: Defu Industrial City
Working Hours: Monday to Friday, 9am – 6pm
Full-Time Position

About Us
Bakers and Chefs Food Equipment Pte Ltd is a trusted supplier of quality commercial kitchen equipment, serving F&B establishments across Singapore.

We take pride in delivering prompt service, reliable equipment solutions, and long-term support to our valued customers.

Job Description
We are looking for a dedicated and service-oriented Customer Service Executive to join our team.

This role is pivotal in ensuring prompt leasing agreement renewals, smooth order processing, coordinating equipment returns and deliveries, responding to customer enquiries and maintaining high levels of customer satisfaction.

Key Responsibilities

  • Respond to customer inquiries via phone (WhatsApp/calls) and email
  • Prepare leasing agreements (via Docusign), quotations, sales orders, and delivery notes
  • Keep proper records of all leasing documentations
  • Manage corporate customers and render assistance to customers when required
  • Follow up on all leasing agreement renewals with customers
  • Coordinate with internal teams to ensure smooth order fulfilment and returns
  • Follow up on corporate customer's feedback and resolve issues promptly and professionally
  • Provide product information, contract information and administrative support to sales and operations teams

Requirements

  • GCE 'O' Level or Diploma in Business or equivalent
  • At least 1 year of experience in customer service or sales coordination
  • Excellent communication skills in English; ability to speak Mandarin is a plus to liaise with Mandarin-speaking clients
  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • Willing to respond via Whatsapp to acknowledge occasional customers' requests within same day, outside of office hours
  • Meticulous, customer-oriented and able to multitask in a fast-paced environment
  • Team player with a positive attitude

What We Offer

  • Competitive salary and benefits
  • Supportive work environment
  • Training in product knowledge and customer service standards

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10979 Jobs in Singapore
10979
1808 Jobs in North East Community Development Council
1808
Download Customer Service Jobs Trends in North East Community Development Council and Singapore

Are You Looking for Customer Service Executive Job?

Great news! is currently hiring and seeking a Customer Service Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Bakers And Chefs Food Equipment Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Executive?

Key qualifications for Customer Service Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Customer Service Executive Job Success

Bakers And Chefs Food Equipment Pte Ltd interview tips for Customer Service Executive

Here are some tips to help you prepare for and ace your Customer Service Executive job interview:

Before the Interview:

Research: Learn about the Bakers And Chefs Food Equipment Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Executive interview at Bakers And Chefs Food Equipment Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Bakers And Chefs Food Equipment Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

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