Process and manage customer orders, ensuring details match agreed quotations or pricing.
Coordinate with the factory on pricing updates, delivery schedules, and order confirmations.
Monitor shipments and expedite orders to meet client requirements.
Follow up on payments and liaise with finance on overdue accounts or credit matters.
Handle Letters of Credit (LC) and related documentation in line with company terms.
Issue debit or credit notes when needed and maintain accurate financial records.
Manage shipping instructions and prepare documents for customs clearance.
Update customer and project information in SAP and CRM systems.
Support complaint handling, product returns, and customer inquiries efficiently.
Requirements:
Minimum Dip/Deg in Supply Chain/Business or other related courses with at least 5 years relevant experience with knowledge of import/export documentations
Proficient in MS Excel and ERP/SAP
Prior work experiences in cross-cultural environments/settings and handling of custom issues in Southeast Asia, Australia will be an added advantage
Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
CEI No: R
Email:
EA License No: 99C4599
*All information will be treated with strictest confidence.
We regret that only short-listed applicants will be notified.
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