*Tampines bus transport pick up
*Hybrid 2 days work from home per week - Working hours: 8.30am to 5.30pm, Monday to Friday
*Minimum 2–3 years' experience in SAP SD module is a MUST, handling high-volume Order-to-Cash (OTC) transactions — from order entry, delivery, invoicing to payment follow-up.
*Permanent role with one of the world's leading chemical manufacturing company
*On point bonuses of around 2 months
Key Role:
- Main point-of-contact for customer enquiries and follow-ups
- Liaise with Hub for order escalations and coordinate with Sales
- Arrange local delivery, stock transfers between local customers, CMA, and 3PL
Responsibilities:
- Handle all sales and customer escalations; coordinate closely with APTC to ensure smooth order processing
- Screen customers for compliance with Singapore export laws, US embargo/export controls, and company trade guidelines before shipment
- Liaise with government agencies (Singapore Customs, SCDF, CNB, NaCWC, HAS, SPF, EPM-PCD) to ensure full regulatory compliance
- Support sales by calling customers for advance stock orders and handling non-chemical POs
- Coordinate packing, booking, shipping of goods and samples; perform related SAP transactions
- Prepare SOAs, follow up on outstanding payments to minimise AR overdue
- Check and verify invoices from logistics partners and freight forwarders; ensure accurate customer billing
- Update product lists for Finance to apply for AFTA, AKFTA, AJCEP schemes
- Monitor customer order status vs sales forecast and provide regular reports
- Provide supporting documents for audits as needed
- Participate in stock-take exercises when required
Requirements:
- Diploma in Business, Supply Chain Management, or related field
- Minimum 3 years' experience in Customer Service or Supply Chain roles
- Strong hands-on experience with SAP SD module and Order-to-Cash (OTC) processes; S4 Hana is a plus
- Dangerous goods experience preferred but NOT a must
Should you be keen to explore the opportunity, click APPLY
We regret only shortlisted candidates will be notified.
Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Marcus Liu
EA Personnel Reg.
No.: R