Duties and Responsibilities
a.
To assist in preparing full sets of shipping documents (PSA/Customs/Tradenet/Portnet).
b.
To support booking coordination with customers timely and efficiently.
c.
To coordinate jobs with warehouse
d.
To arrange transport for import and export jobs.
e.
To execute import, export and storage orders as per customer requirements.
f.
To query for rates and provide quotations.
g.
To communicate with sales/accounts team to resolve any job-related issues.
h.
To ensure compliance with statutory requirements.
i.
Escalate operational or customer issues to the Senior Customer Service Executive or Manager for resolution.
Requirements
Minimum 2 years of working experience in similar field
Good Problem solving and interpersonal skills
Good PC skills
Able to multi-task in a fast paced working environment
Working Hours
Monday to Friday : 8.30am to 5.30pm
The Lunch hour will be from 12.00pm to 1.00pm.