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Customer Service Front-Desk Job Opening In Singapore, Singapore – Now Hiring D L RESOURCES PTE LTD


Job description

Roles & Responsibilities

Client:
Country Club: Private recreational club offers a serene seaside environment with a range of leisure and dining facilities.

It caters to both individual and family memberships, providing amenities such as swimming pools, sports courts, function rooms, and F&B outlets.

The club is known for its tranquil setting, community-oriented atmosphere, and long-standing heritage as a social and recreational hub for its members.

Role Overview:
We are looking for a friendly and professional Customer Service Executive to be the first point of contact for our members and guests, providing exceptional service at the front desk and ensuring smooth day-to-day operations, including handling membership-related matters.

Key Responsibilities:

  • Greet and assist members and guests upon arrival with a warm and professional demeanor.

  • Handle phone calls, emails, and walk-in inquiries promptly and courteously.

  • Manage reservations and bookings for club facilities and amenities.

  • Process payments and issue receipts for bookings, membership fees, and other charges.

  • Assist in membership administration, including new sign-ups, renewals, cancellations, and updating of member records.

  • Respond to membership-related enquiries and provide accurate information about membership tiers, benefits, and entitlements.

  • Maintain an organized filing system for membership applications and documentation.

  • Support marketing initiatives to promote club membership and services.

  • Maintain a tidy and welcoming front desk area, ensuring it reflects the standards of the club.

  • Work closely with other departments to ensure seamless service delivery to members.

Requirements:

  • Prior experience in customer service, front desk, or hospitality roles is an advantage.

  • Excellent communication and interpersonal skills, with a strong customer-focused attitude.

  • Proficiency in Microsoft Office applications and basic administrative systems.

  • Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.

  • Team player with a positive attitude and strong sense of responsibility.

Tell employers what skills you have
Courts
Microsoft Office
Leisure
Interpersonal Skills
Administration
Swimming
Marketing
Customerfocused
Attention to Detail
Entitlements
Team Player
Customer Service
Service Delivery
Hospitality

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10980 Jobs in Singapore
10980
9022 Jobs in Singapore
9022
Download Customer Service Jobs Trends in Singapore and Singapore

Are You Looking for Customer Service Front Desk Job?

Great news! is currently hiring and seeking a Customer Service Front Desk to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at D L RESOURCES PTE LTD adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Front Desk Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Front Desk?

Key qualifications for Customer Service Front Desk typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Front Desk?

To improve your chances of getting hired for Customer Service Front Desk, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Front Desk Job Success

D L RESOURCES PTE LTD interview tips for Customer Service Front Desk

Here are some tips to help you prepare for and ace your Customer Service Front Desk job interview:

Before the Interview:

Research: Learn about the D L RESOURCES PTE LTD's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Front Desk interview at D L RESOURCES PTE LTD, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the D L RESOURCES PTE LTD's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Front Desk Positions

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